Product Care and Tips

Certain questions seem to come up pretty regularly, especially when people are using our products for the first time. Here are easy ways to clean and take care of your equipment from our product teams.

Cleaning

Contrary to popular belief, just because you can’t see “the yuck” doesn’t mean it’s not there…

Groove Only

  • Remove the carbon filter as it is the only part of your bottle that is not dishwasher safe. 
  • Give your Fresh™ Filter a quick 15-second rinse the first time you use it to dislodge any harmless, loose particles of carbon, then set it aside, as no additional cleaning is recommended. 
  • If you accidentally run your filter through the dishwasher, discard and replace it with a new filter.

For more information, watch our video on Groove cleaning.

Groove, eddy, and Better Bottle with BigBite™ Valve

  • Pull off the bite valve and straw from the cap.
  • Clean it in the top rack of the dishwasher or by hand with warm, soapy water. 
  • If you like to use a bottle brush, we don’t recommend forcing a brush through the Bite Valve slit. 
  • For a deeper cleaning, add a drop of mild soap or tablespoon of bleach to a clean glass jar filled with water.  Drop the bite valve, straw and cap into the solution, and tightly close the jar’s lid.  Shake the mixture around for 30 seconds, and then let the parts soak for about 15 minutes. Rinse and shake dry.
  • Now, to re-insert the Bite Valve into the cap:
  • Flip the stem collar (the component the bite valve attached to originally) to the open position.
  • Orient the bite valve so the finger tab points towards the front of the cap.
  • Push the bite valve firmly onto the stem collar.

For more information, watch our video on bottle cleaning.

Unfortunately, we can’t offer up the bottle cleaning equivalent to the five-second rule, you just gotta do it.  It won’t take long, and your kids will be eternally grateful.

We recommend first removing your one-piece bite valve and straw for cleaning.  It’s easy to do.  (Yes, it looks like a lot of steps here, but it really is easy):

  • Flip the stem to the open position by pulling on stem tab or pushing stem release button under the handle.
  • Turn cap over and pull out the straw.
  • Grab the flat finger tab on the base of the Big Bite Valve under the cap.
  • In one firm motion, pull the Big Bite Valve component out of the cap.

Clean the bite valve and cap by hand or in the top rack of a dishwasher.

  • If you use a dishwasher, a top-rack basket for small parts is ideal, and it’s good to avoid high-heat settings like 'sanitary clean' or 'heat boost' which may distort plastic components.
  • If you clean by hand, use warm, soapy water.
  • If you like to use a bottle brush, make sure it doesn't have exposed metal edges that could cut the silicone, then insert the brush into the open end at the base of the valve. We don't recommend forcing a brush of any kind through the Big Bite Valve slit (where you drink from) as this could damage the sealing surfaces of the Big Bite Valve.

To re-insert the bite valve back into the cap:

  • Flip the stem collar (the component the bite valve passed through originally) to the open position. You should be able to look through both the opening in the cap and the opening in the collar.
  • Turn the cap over and orient the bite valve so the finger tab points towards the back of the cap (where the handle loop is).
  • Insert the tip of the bite valve through the cap and the collar until the end of the Big Bite Valve peeks through the outer end of the collar.
  • Turn the cap over and grab the end of the Big Bite Valve and pull through until it sits in the grooves incorporated into the collar. If you pull the Big Bite Valve too far out these grooves will be visible. Just press the valve back down until these grooves are seated.  Turn the cap over and press on the base of the valve to make sure it is seated.
  • Insert the straw (either end it doesn't matter) into the hole in the valve base. Don't over-insert the straw just until you feel resistance.

The Podium® Bottle is dishwasher-safe and easy to clean. Remove the cap assembly, making sure the JetValve lockout is open, and place it with the bottle on the top rack of your dishwasher. For best results, we recommend avoiding high-heat settings such as 'sanitary clean' or 'heat boost' which may distort plastic components.  We don’t recommend forcing a brush or other cleaning tool through the JetValve cross-slit (i.e. where you drink).

We recommend cleaning the Podium® Chill bottle by hand using warm water and soap if desired. High heat from the dishwasher may distort the lightweight plastic bottle components. The Podium® Chill cap can be washed in a dishwasher on the top rack.

Please note that the Podium caps are primarily composed of two components: the JetValve and the silicone nozzle. To wash the cap by hand, pull off the silicone nozzle and wipe cap with a soapy sponge. Rinse thoroughly and snap the nozzle back on. Do not disassemble small parts of the cap JetValve. Disassembly of the plastic cap could lead to leaks or product malfunction.

For more information, watch our video on cleaning your Podium bottles.

Material

After rigorous 3rd party testing of all of our bottles, no harmful chemicals have been detected to come in contact with or leach into food/beverage surfaces.  We have verified that all materials used in our bottles meet the stringent guidelines set by California Proposition 65. Extraction tests were completed by independent 3rd party researchers verifying that the new material meets all requirements as set forth by organizations such as:  FDA food safety standards, European Community food safety standards, Japanese Ministry of Health and Welfare, and California Prop 65.

Bisphenol-A is an ingredient used to make polycarbonate.  Due to consumer requests, CamelBak is proud to offer Bisphenol-A Free (BPA-Free) eddy bottles, Kids’ bottles, and Groove™ bottles made of a copolyester polymer called Tritan® from Eastman with the same great properties customers have come to expect from polycarbonate: vibrant color clarity durability dishwasher-safe and with no residual taste.  A FCN (Food Contact Substance Notification) notice #729 declared that Tritan is safe and meets all FDA guidelines for material that is to come in repeated contact with food.  

The Podium, Podium™ Chill and Podium™ Ice Bottles are made primarily from TruTaste polypropylene, a proprietary blend of polypropylene that is food-safe and taste-free.  Compared to ordinary bike bottles which are made of low-density polyethylene that can flavor or distort the taste of your water, a CamelBak TruTaste bottle means your water will taste like it should.

HydroGuard is a CamelBak proprietary antimicrobial technology embedded directly into the Podium, Podium Chill and Podium Ice bottle walls. HyrdoGuard is an EPA-registered compound with anti-microbial properties to inhibit the growth of bacteria that can cause odors, discoloration or deterioration of the bottle. HydroGuard does not protect the user against disease-causing organisms and bottles should be cleaned after each use.

When designing kids' products, safety is paramount. CamelBak™ Kids' Bottles undergo rigorous third party testing for BPA, BPS, lead and other substances. In addition CamelBak conducts independent testing to ensure product safety for kids'-specific hazards including choking and breaking.

Congress and the U.S. Consumer Products Safety Commission (CPSC) recently strengthened safety standards in response to public concerns over product safety. CamelBak¯ actively supports these improvements and ensures all products comply fully with the new rules and reporting requirements.

The CamelBak eddy™ Stainless, eddy™ Stainless Insulated, and Groove®Stainless are made with medical-grade stainless steel. Stainless steel is a special type of steel that is naturally stain-resistant corrosion-resistant and taste free. Because of these unique benefits stainless steel is used in a variety of products from cookware and mugs to medical and surgical devices and food processing equipment. Stainless steel is strong scratch-resistant and provides a naturally bright clean finish without coatings or paints.

When we design a product we look for the best material to satisfy customer requirements. For metal bottles, consumers tell us they prefer the durability and purity of stainless steel. Aluminum bottles have to be made with an inner coating or liners, often with undisclosed ingredients to protect the metal which isn't required on a stainless steel bottle. Stainless steel is also stronger harder and more scratch resistant than aluminum.

Usage

The blue/black/clear/pink/grey thing is our CamelBak Big Bite™ Valve. This patented feature provides easy drinking and spill-proof safety. Do NOT remove or cut this piece to drink. Simply bite it slightly and sip as you would out of a straw.  Here’s another bonus:  a recent study by Pepperdine University revealed that people who drink from CamelBak Bottles drink up to 24% more water than people who drink from other reusable bottles or plastic disposable bottles.

The self-sealing silicone can sometimes seal tightly before first use. To open, squeeze the bite valve and twist & roll between your fingertips. This should loosen the seal and open it up for drinking. If you’re still experiencing problems, please contact our Warranty Team.

These bottles are designed specifically for cycling, via an innovative, hassle-free feature called the CamelBak Jet Valve. Made from medical-grade silicone and designed to flow automatically when you squeeze the bottle, the Jet Valve vents pressure and seals shut automatically when you're done. It's simple, and there’s no biting involved.  You can either put the nozzle between your lips or open your mouth and squirt. The JetValve opens automatically when you squeeze, then shuts automatically to prevent drips. Since there's no pop-top valve to shut off you can guide the nozzle into helmet vents easily without accidentally shutting off the valve.

The rotary valve under the nozzle on the cap is a secondary lock-out. We recommend using the lock-out exclusively for storage i.e. if you're storing the bottle in a bike bag or trunk. Leave it open during rides or for easy access when you're drinking from the bottle. You can also lock out your backup bottle on the bike to prevent any unexpected squirts from potholes or other big hits.

If your bottle cap is leaking from the vent valve (the small round air-pressure regulator in the center of your cap), you may have a small object trapped inside the valve itself.  Turn the cap over, and look under the round, grey, rubber flap.  If you carefully peel back the rubber seal and clean out the inner workings of the vent valve, the leak should stop.  Important: Do not remove the rubber gasket for cleaning purposes, because it is impossible to reattach.

There also might be a slight “film” on the vent top from dust, so be sure to keep this clean as well. Be sure to always shake the lid dry to avoid any “film” buildup on the vent valve, and keep your bottle in an upright position as they are spillproof, but not drip proof.

If your leak persists, we will be happy to replace the leaking cap for a brand new one with our Got Your Bak lifetime guarantee.

You can fly with your eddy Bottle, Groove bottle, Better Bottle, and Kids’ Bottle and use them in other high altitude situations (i.e. driving up to the mountains), but take care so you don’t get all wet.  Keep the bottle right side up with the bite valve in the closed position.  Remove the straw for additional protection.  Expect a bit of 'spurt' during the first sip, unless you open the cap with a quarter turn to release some of the pressure. Your Podium bottle, Podium Chill and Podium Ice will work normally in high altitude situations.

  • Flip the stem collar (the component the bite valve attached to originally) to the open position.
  • Turn the cap over and orient the bite valve so the finger tab points towards the back of the cap (where the handle loop is).
  • Push the bite valve firmly onto the stem collar.
  • Flip the stem collar (the component the bite valve passed through originally) to the open position. You should be able to look through both the opening in the cap and the opening in the collar.
  • Turn the cap over and orient the bite valve so the finger tab points towards the back of the cap (where the handle loop is).
  • Insert the tip of the bite valve through the cap and the collar until the end of the bite valve peeks through the outer end of the collar.
  • Turn the cap over and grab the end of the bite valve and pull through until it sits in the grooves incorporated into the collar. If you pull the bite valve too far out these grooves will be visible. Just press the valve back down until these grooves are seated.  Turn the cap over and press on the base of the valve to make sure it is seated.
  • Insert the straw (either end it doesn't matter) into the hole in the valve base. Don't over-insert the straw just until you feel resistance.

Almost anything goes for your Podium, Podium Chill, Kids’ Bottle, stainless or Tritan® eddy and Better Bottle – milk, juice, sports drinks - but please clean it thoroughly after each use. 

The CamelBak Groove, on the other hand, is designed and intended for use withwater only. The filter may remove the flavor from these types of beverages, leaving you with unsavory water.

We have a few suggestions regarding carbonated beverages:

Podium, Podium Chill, Podium Ice:  It’s fine to use carbonated beverages in your Podium, Podium Chill and Podium Ice.  The Jet Valve automatically vents pressure so that 'fizz' will not cause pressure buildup.  Please note, if the lockout is shut off there will be pressure buildup which isn't dangerous but could lead to unexpected spray when opened.

eddy, Better Bottle, and Kids' Bottle with BigBite Valve:  We do not recommend carbonated beverages with the straw configuration of the eddy, Better Bottle™ or our Kids’ Bottle; remove the straw and drink via 'tip and sip.'

Generally, if you are using any of our bottles with the BigBite™ Valve, be aware that the experience will be similar to drinking hot liquid through a straw and use caution.  In fact, in many cases, we recommend avoiding hot beverages altogether.

Here’s some information on particular products:

  • eddy and Better Bottle with Tritan®:  Hot liquids or boiling water can be used in the CamelBak Tritan® eddy and Better Bottle™.  We do not recommend hot drinks because the experience will be similar to drinking hot liquid through a straw. Additionally, we do not recommend boiling the bottle itself.
  • Kids’ Bottles/All Stainless:  We do not recommend using hot beverages in our stainless steel bottles or Kids’ Bottles due to risk of burns from drinking hot liquid from a straw. Additionally the single-wall metal bottle (.75L and .4L sizes) does not insulate your hand from the heat of the contents.  
  • Groove:  Warm water in your CamelBak Groove is just fine, NOT boiling water (maximum temperature: 100 degrees Fahrenheit).  As we mentioned above, the experience of drinking hot beverages in your Groove will be similar to drinking hot liquid through a straw so please use caution.
  • Podium, Podium Chill and Podium Ice:  Warm beverages are OK in the Podium, Podium Chill and Podium Ice bottles provided they’re not hot enough to burn your mouth.  Extra-hot or boiling water can distort the plastic in the bottle but warm tea is a nice treat for a cold ride.
  • Tritan® eddy and Better Bottle:  Feel free to use the CamelBak Tritan®eddy or Better Bottle to warm up liquids in your microwave (ie. up to a minute) but we don’t recommend cooking your dinner in it. Please be sure to remove the cap of your bottle prior to using the microwave. The cap contains a metal screw in it that is not microwave safe.  
  • All Stainless:  Like any metal product, none of our stainless steel bottles should be microwaved.  
  • Kids Bottles, Podium, and Podium Chill:  Our Kids’ Bottles and Podium/Podium Chill bottles should not be microwaved because it can lead to uneven heating of the contents.
  • Groove:  Please do NOT microwave your CamelBak Groove.  The cap contains metal screws that are not microwave safe.  Sparks will fly…

Tritan® eddy or Better Bottle and Kids Bottle:  You can freeze the Tritan® Better Bottle™, and Tritan® Kids’ Bottle but we have some guidelines for you.  If you are going to freeze your bottle, please make sure:

  • The bottle is not completely full when you do this (3/4 full is recommended to allow for expansion of the water as it freezes to ice).
  • The bottle is right side up
  • The bite valve (if your bottle has a bite valve) should NOT be flipped up or down if there is any frozen water in the tube. Wait until thawed.

Stainless Better Bottle and Kids Bottle:  We do not recommend freezing your Stainless Steel Bottles.

CamelBak Groove:  We do not recommend putting freezing water inside your Groove bottle.  Recommended temperatures are between 34 – 100 degress Fahrenheit.   Feel free to fill the Groove bottle with ice, but be sure to leave enough room in the bottle for the filter housing and tube assembly when the cap is replaced.

Podium Bottles:  You can freeze your Podium or Podium Chill bottle, but before you do make sure that the bottle is only partially full. We recommend only 3/4 full to allow for expansion of the water as it freezes to ice. Place the bottle in the freezer right side up. Remember: you won't be able to drink until components have thawed.

eddy™ Glass Bottle:  We do not recommend freezing glass. It's not tempered and isn't intended to have the temperature change or pressure.